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Stayed over the May bank holiday as a family with our two dogs and had a fantastic stay. Cabin was spotlessly clean, staff were friendly and helpful. The site has fantastic walks surrounding it throughout the forest with beautiful bluebells out this time of year. Hot tub was really hot and maintained daily. They provided equipment we needed for our baby free of charge (high chair and travel cot) which saved having to pack them ourselves. Couldn’t have asked for a better stay, thank you! The only improvement I would say is that the pizza night takeaway delivered to our cabin from the retreat was very cold so could do with being put in an insulated bag for delivery to keep it warmer. Also, the retreat shop doesn’t carry a huge amount of food items to buy so we did have to go to the large sainsburys nearby, had there been more in the retreat shop we could have happily just shopped there for food for the stay.
We could not fault our stay at Blackwood. Reception were helpful at check-in and throughout the stay. We had a small problem with our TV and Ryan was brilliant with excellent customer service skills. The lodge was very clean, with lovely soft furnishings and hotel quality bed linen. The underfloor heating meant we were warm and cosy with no need to use the log burner. The kitchen appliances and crockery etc were all clean. We loved the hot tub which was serviced everyday. We took part in the archery and Ian and Millie the instructors were excellent and after the first couple of attempts, and helping each of us individually, the group of six were all on the target. Highly recommend booking it.
All in all, we had a relaxing and peaceful stay with lovely forest views. We were in Cabin 24 and had a clear view through the woods.
We had a fantastic time! We stayed in the golden oak tree house which slept 10, it was immaculate, within 15 minutes of arriving a lady turned up to check on us and to make sure we had all we needed. The accommodation was fabulous, robes and towels as promised along with all the essentials provided. Absolutely loved the hot tub and we did a couple of the activities such as archery and shooting which were fabulous. The food in the main reception was also great and not bad value. We cannot wait to return!